Privacy policy

Last updated 6 November 2026

binkly helps people pay online and helps businesses get paid. To do that we handle personal data, and we take that responsibility seriously. This policy explains what we collect, why, who we share it with and the choices you have.

1. Who we are

binkly (“binkly”, “we”) operates the binkly wallet, hosted checkout, business dashboard and API at binkly.tech. For the wallet and our website we decide how your data is used. When a business uses binkly to take your payment, that business is also responsible for the data it receives about your order.

2. What we collect

Account details: your email address, and your name if you add it.
Payment methods: the card brand, last four digits and expiry date. Full card numbers are handled by our certified payment partners and are never stored by binkly or shared with stores. For a card you save at a store, we also keep the reference its payment company gives us, encrypted, and delete it when you remove the card.
Addresses you save for delivery, and the phone number you add to them.
Purchases: the store, amount, currency, date and refunds of payments you make with binkly.
Security information: sign-ins, the device and browser used, IP address and changes to your account, so you and we can spot activity that isn’t yours.
Business accounts: the business’s details, its team members’ names and work emails, and the payments it receives.
Messages you send us through our forms or by email.

3. How we use it

To provide the service: sign you in, fill in checkout, process payments and refunds, and show receipts.
To keep payments safe: prevent fraud and abuse, and secure accounts.
To meet legal duties, such as anti-money-laundering rules and tax and accounting records.
To answer your questions and tell you about important changes to the service.

We do not sell personal data, and we do not use your purchases to show you advertising.

The store you pay: your name, email and delivery address for that order, and a confirmation of payment. Never your card number.
Payment partners (banks, card networks and payment gateways) that process the payment.
Service providers that run parts of binkly for us, such as hosting and email, under contracts that limit their use of the data.
Authorities, when the law requires it.

5. How long we keep it

We keep account data while your account is open. Payment records are kept for as long as financial and anti-money-laundering laws require, which is usually several years after the payment. Security logs are kept for a shorter period unless needed to investigate an incident.

6. Security

Sign-in uses one-time codes or passwords with optional two-step sign-in. Sensitive data is encrypted in transit and at rest, and access by our team is limited and recorded. No system is perfectly secure, so please tell us at once if you think your account has been misused.

7. Your rights

You can see and change your details in your wallet at any time. You can also ask us for a copy of your data, to correct it, or to delete your account. We will keep only what the law requires us to keep. Send requests through our support form.

8. Contact

Questions about this policy or your data: email support@binkly.tech, or use the support form and choose “Something else”. Our postal address is 2nd Floor, College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom. We will update this page when the policy changes, and tell you directly about important changes.